China Continent P&C Insurance Applied OceanFax for Fax Automation to Improve Efficiency and Reduce Cost

Brief Introduction

China Continent Property & Casualty Insurance Co., Ltd applied OceanX’s flagship OceanFax Fax Server to replace its old fax machine, for fax automation to achieve paperless operation. More than 10 departments, including nearly 300 users in total, in the company’s headquarters, send and receive faxes with OceanFax for the improved efficiency and reduced cost.

 

Feature Highlights

  • Windows Domain Environment
  • Analog line, Diva Card, 16 channel, nearly 300 users
  • AD Sync users
  • DTMF Routing
  • Auto distribute inbound faxes to the per-defined mailboxes
  • Auto distribute failed faxes to a pre-defined group
  • Notifications
  • Email to Fax (Exchange 2007 connector)
  • Ricoh MFP to Fax Connector
  • Windows on the Web
  • Fax Backup
  • Fax Archival
  • Fax Report
  • Phonebook (for internal sending and receiving)

 

The third-party systems OceanFax is integrated with

  • Exchange 2007
  • Ricoh MFP

 

The problems with traditional fax machines

  • Unable to prevent receiving the unpermitted faxes (e.g. promotion faxes) and waste paper
  • Inefficient for manual feeding and paper jam
  • Waste time due to no phonebook and mass fax function
  • No fax archival and easy to lose important faxes
  • Shared fax machines expose confidential faxes and leads users easy to miss receiving faxes

 

Benefits

  • Reduce paper use to reduce cost
  • Support windows on the web and email integration to improve efficiency
  • Easy to use ribbon interface
  • Central control to enhance safety

 

Customer Testimonial

 

Chinese Audio with English Subtitle

“First, I would like to thank the implementation consultant from OceanX for his support during the project implementation. He always answers our questions on OceanFax application in time and with patience.

Second, I would like to thank OceanX for the powerful software you provide. OceanFax is user friendly, easy to use and its functions are very powerful and sophisticated, no matter in installation, operation or configuration. The software helped us consolidate sending and receiving faxes with one server instead of individual fax machines, which greatly improves efficiency and reduces cost. During maintenance, the software is also easy to administrate. Our IT team can independently handle most of maintenance and data approval after simple training, which greatly saved our time.

Last, I hope we can further cooperate in the following days, and wish OceanX make greater achievements in fax solution field and win more customers’ trust and support!”

– Mr. Wan Zhong Xi

Information Technology Department

China Continent Property & Casualty Insurance Co., Ltd.

Group Photo of Project Team
(Left to Right: Mr. Wan Zhong Xi, Information Technology Department of China Continent P&C Insurance; Miss Han, Printing Room of China Continent P&C Insurance; Kevin, the implementation consultant from OceanX)

 

About China Continent P&C Insurance
Founded in 2003 with a registered capital of 4.7 billion RMB, China Continent Property and Casualty Insurance Co., Ltd. is a nation-wide property and casualty insurance company under China Reinsurance (Group) Corporation. The company is headquartered in Shanghai, China and has set up 34 branches, one sales office and more than 1,700 sub-branches, forming a nation-wide service network. It now ranks No. 5 in China in terms of market share and No.4 in terms of overall capabilities.